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Conversion hold: why you need it and how to choose the period

Why an affiliate network does not pay instantly, how hold protects your margin and how to explain it to partners without disputes.

PrimeTrack team2 min read

Hold is the period during which a conversion waits for approval and stays out of the partner's payable balance. For a network it is the main protection against losses: the advertiser may reject part of the traffic after review, and by then the money would already be gone.

Why you cannot pay instantly

Advertisers do not review traffic instantly. In iGaming, for example, they need time to see whether the player is real, met the baseline and has no duplicate accounts. If the network pays the partner before that decision, every rejection comes out of its margin.

Conversion statuses

StatusMeaningWhat the partner sees
HoldWaiting for reviewIn stats, not in balance
ApprovedConfirmed by the advertiserAmount moves to the balance
RejectedTraffic not acceptedIn stats, with the reason

How to choose the hold period

Start from the advertiser's review period: your hold should not be shorter. Then consider:

  • partner history: new partners usually get a longer hold, trusted ones a shorter one;
  • offer and geo: more fraud means longer review;
  • payout model: RevShare follows the advertiser's settlement period.

How to talk about hold with partners

Disputes come from confusion, not from hold itself. State the hold period in the offer description, show the status of every conversion and always give the rejection reason. A partner who sees “rejected: duplicate device” argues far less than one who just sees a lower number.

In PrimeTrack held conversions stay out of the balance until approved, and every rejected conversion has a reason the partner sees in their dashboard.

Hold and anti-fraud

Hold gives you time; anti-fraud gives you grounds for a decision. Send suspicious conversions to review, not to payout. See the article on fraud types.

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